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Interviewing Techniques

Before the Interview

At the time the interview is scheduled, or prior to the interview, hone the reporter to confirm the time and place. Ask if video or still photographers will accompany the reporter. If so, ask if the chorus should wear a performance costume, traveling costume or rehearsal clothes for photographers or videographers. Ask what questions the reporter will be asking so that your chorus spokesperson will be able to have information available and not waste the reporter's time.

If the reporter chooses not to disclose specific questions, ask what will be the focus of the story.

If neither specific questions nor focus can be determined, try to anticipate questions by contacting members of the PR/marketing support system for advice and assistance. Write down questions and answers and discuss them with your spokesperson.

Provide your spokesperson with any information on the reporter's personality from previous dealings. For example, "The reporter may appear distracted, but he is actually listening to every word you say." Or, "This reporter was burned with a no-show from our chorus three years ago, so we plan to arrive early and with a chorus t-shirt for her."

Even for soft feature stories, the reporter's job is to get the whole story, often by talking to a variety of people: families of members, guests at rehearsal, competing chorus members, owners of the building where you rehearse.

Remember, "I don't know" is a good answer. Then add, "I'll call back with the information you need."

Some reporters may ask questions that have nothing to do with your chorus' objectives for the interview. Provide your spokesperson with the objectives in writing to assist her in wording answers to difficult or inane questions.

For example, a television reporter is interviewing a winning regional quartet before their trip to an international competition:

Reporter: Bass? You sing bass? How low can you sing?
Quartet: Let us demonstrate. (the quartet sings an intro or tag with a low bass part.)

The demonstration is much more effective than naming notes or simply having the bass sing a low note. The PR/marketing chair has told the quartet several things in preparation for the interview:

  • One of the objectives is to sing, to demonstrate any question on craft by singing as a quartet.
  • If there are questions on music, choreography or related subjects, try to answer by demonstrating with a tag or other short section of a song.
  • Prepare two or three general "answers" prior to your appearance.